Permit Period: 1 year from the issue date.

Alarm Company Business Licensing:
Alarm companies are required to register and renew the business license for an annual fee of $103.00.

Failure to renew the business license within 30 days from the invoice date will amount to a late fee of $29.00.  

Alarm Charges (Registered / Unregistered / Expired Location)

1. All burglary alarms are $93.00 each.
   
2. All robbery/panic alarms are $251.00 each.
   

Late Fee for False Alarms
8.06.055 (l)(2)

A late fee of $29.00 will be charged if the customer has failed to pay the false alarm fines within 50 days from the invoice date.

Non-Compliance Charges to Security Alarm Company

1. Failure of notify of new install within 10 days from the installation date: $100.00 per location. This will be charged to the alarm installation company. An additional late fee of $28.00 will be charged for failure to pay the invoice within 50 days. 8.06.055 (d)(6)


2. Requesting dispatch to a suspended site: $50.00 per burglar alarm incident (it will be charged only if the email notification has been sent for more than 5 business days before the incident occurrence.) This will be charged to the alarm monitoring company. An additional late fee of $28.00 will be charged for failure to pay the invoice within 50 days. 8.06.055 (n)(2)

• Alarm user, alarm installation or monitoring company has a right to appeal the false alarm fine or the suspension of permit.
  
  
• Appeal request must be submitted to PM AM in writing within 20 business days from the date of notification of such fine or action.
  
  
• Appeal fee: N/A
  
  
• PM AM will provide the appeal documents to the customer (as used by ATB, reference for ATB services will be replaced with City of Reno)
  
  
• PMAM will forward all documents provided by the Alarm user to the City of Reno Alarm Administrator for review and appeal processing. The City of Reno Alarm Administrator will inform PMAM of any adjustments which need to be made on the account once the appeal decision has been completed.
  
  
• PM AM will notify the citizen of the appeal decision through the available means of correspondence.
  
  
• If the customer provides a police report or report number, they still need to undergo with the appeal process. If the appeal review approves the waiver or reductions of fees/fines, the $26.00 appeal fee will be returned to the customer.
  
  

• Pay all outstanding invoices,
• pay a reinstatement fee of $61.00,
• Complete the online school and
• Provide documentation showing that the alarm system has been inspected or repaired or letter of explanation.

• Pay all outstanding invoices and
• pay a reinstatement fee of $61.00.

• Pay all outstanding invoices

1. Exempt - Annual Registration Fee : This will allow City of Reno to define the permit numbers which should be charged for false alarm fines but will not be charged for annual registration fee.
   
   
2. Exempt - False Alarm Fines : This will allow City of Reno to define the permit numbers which should be charged for annual registration fee but will not be charged for false alarm fines.
   
   
3. Exempt - Annual Registration Fee and False Alarm Fines : This will allow City of Reno to define the permit numbers which should not be charged for annual registration fee and false alarm fines.

1. An alarm permit cannot be transferred.
2. Senior citizens (60 or older for residential only) - No additional proof is required.
3. For locations identified as unregistered, PM AM will send the false alarm invoice along with the registration fee invoice.
4. PM AM will not issue a reinstatement invoice automatically however if the customer wishes to reinstate the permit, PM AM will issue a standalone invoice for the reinstatement fee.

1. Ordinance
2. Permit Application Form
3. Alarm Company Application Form
4. Citizen Site